We at Broadway Metal Recycling pride ourselves on outstanding customer service with negotiable terms and transparency to provide our customers with peace of mind, leading to open, honest and long lasting business relationships. We achieve this by valuing the following policies and practices:
Operational Transparency – Our open door policy offers customers the chance to visit the facility at any time and inspect their material as it’s weighed, photographed and documented.
Materials Handling – We utilize platform scales on-site for customers to weigh, verify, and monitor their own recycling loads as it’s received.
Prompt Pick-ups - We maintain and regulate our own in-house roll-off, stake bed and flatbed, so customers who require assistance can receive prompt pick-ups, usually within 24 hours of pick-up request.
Competitive Pricing - Our direct access to domestic and international consumers, such as mills and refineries specializing in individual commodities allows us to provide our customers with the most competitive prices.
Flexible Payment Terms – We offer flexible payment terms to allow our customers to focus on increasing their production and output with the greatest financial flexibility possible.
Customized Business Programs – We offer profit-sharing and outright purchases of material to ensure that customers can best utilize our services to meet their unique metal recycling needs.
Security – As an additional measure to protect customers’ sensitive materials, we provide 24hour video surveillance, product tracking throughout the recycling process, and electronically armed storage areas.
Legal Responsibility – In order to maintain trust with our customers, reduce environmental impact and keep private data secure, we ensure the proper handling of e-waste through
Data destruction done with the utmost care and caution
Adherence to NIST (National Institute of Standards and Technology) SP 800-88 Guidelines for Media Sanitization
Documentation and record keeping via downstream and internal third-party audits